Clerk – Children’s Department

Job Type

Part-Time

Work Location

Pay Rate

$12 per hour

Immediate Supervisor

Children’s Department Manager

Description

The North Canton Public Library is looking for a friendly, engaging professional with a deep commitment to customer service to assume the position of clerk in its Children’s Department. The successful applicant will be responsible for providing patron assistance in person and via phone, checking library materials in and out, answering questions about library accounts, and directing patron questions to the appropriate departments. The ideal candidate will work as a team player to enhance the Library’s work culture of kindness, respect, and integrity among staff.

Responsibilities

  • Serves the public in a courteous and professional manner, both in person and on the
    telephone, answering both directional and general informational questions
  • Performs data entry tasks in a Windows environment, including (but not limited to) word
    processing, updating and correcting data, and using email
  • Performs assigned tasks within the Polaris ILS system, including (but not limited to) check in,
    check out, and renewals; entering and revising patron registration and account data;
    maintenance and revision of materials records; serials control; inventory; placing and filling
    holds; basic interlibrary loan receiving and returning tasks; running statistical reports
  • Collects fines and fees and maintains the required financial records with accuracy, efficiency,
    and integrity
  • Performs tasks necessary for the opening and closing of the Library building and assists with
    matters of safety and security when conditions warrant
  • Promotes positive and professional relationships with internal staff, volunteers, customers,
    vendors, contractors, and the general public

Qualifications & Requirements

Ability to work independently and multitask. Ability to helpfully communicate with the public to determine customer needs. Ability to use and understand technology. Ability to analyze needs and situations. Ability to make sound decisions. Ability to work well with others and to promote positive staff and community relations. Ability to follow verbal and written instructions. Ability to follow and apply library procedures and policies. Must be able to lift, carry, push, and pull 40 pounds. Must be able to bend and reach. Must be able to communicate effectively in English, both orally and in writing.

Education Requirements

High School Diploma or Equivalent

Benefits

Hours

Variable Part Time: up to 19 hours/week, including evening and weekend hours; Sunday availability required

Schedule